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Buyer-General

You can purchase 100% authentic, exceptional Paintings, Photographs and Digital Art from renowned, emerging and amateur artists from across India.

If you select a Photograph or Digital Art from any of the categories or artist, you can choose the print medium and framing options that would look best against your wall color.

You can even see how the selected art would look in a furnished living room.

Yes! Not only you can print and frame your own photograph in a size and frame of your choosing, you can also print and frame a COLLAGE of your favourite pictures.

Click on the little down arrow below Artoreal and select "Frame Your Memories". Click on the "Upload" Button and start dragging or uploading one or more photographs of your favourite memories from a holiday or event or achievement or your child's first baby steps.

Move the selected prints around on the canvas or choose from one of the Collage templates. Once you are done, save it and make your selection of print medium and framing options and place your order.

Your memories will be beautifully preserved on your wall and be a conversation piece for your family and those who visit.

Now is not that awesome?

Placing an order is extremely easy on Artoreal.

Select the photo from Artoreal's collection across several art categories. On the Customisation page. choose the print medium, size, and frame. From the panel on the left, choose the visualiser icon which will display how your chosen art with the selected options would look in a furnished room. Change the framing options till you find what looks best to you and add the product to cart. Once you add to the cart and proceed to check out, you can either login or proceed as a guest to enter your shipping address and pay.

We will deliver the product to the best of your satisfaction.

Placing an order for a Photograph or Digital Art is extremely easy on Artoreal.

Select the photo or Digital Art from Artoreal's collection across several art categories. On the Customisation page. choose the print medium, size, and frame. From the panel on the left, choose the visualiser icon which will display how your chosen art with the selected options would look in a furnished room. Change the framing options till you find what looks best to you and add the product to cart.

Once you add to the cart and proceed to check out, you can either login or proceed as a guest to enter your shipping address and pay.

We will deliver the product to the best of your satisfaction.

Placing an order for a Painting is extremely easy on Artoreal.

Select the painting that you wish to buy. On the Shopping Cart, view the details of the painting like size, medium and frame (if framed). After you are satisfied, Click Add to Cart. Proceed to Check out with your login id or as a guest.

Just ensure that the size of your uploaded image is more than 2MB in size and 250 DPI. This will help us in processing the image and optimize the image for an excellent quality print.

We understand your excitement to see the final product beautifying your home wall and we take giant leaps in ensuring the quickest possible delivery time. We would take a maximum of 8 days to dispatch the product to you. But always trust us to happily surprise you by shipping the order well before that.

Yes you can. After you have added the product with the customising options to the Shopping Cart, Proceed to Check out with your login id or as a guest. There you can select the quantity of prints.

However, if you want different mediums and frames for the same Photograph or Digital Art, then you must order them separately.

You will be receiving the Certificate of Authenticity from Artoreal in your email, once your order is confirmed and you can scan the QR Code on the certificate to validate the authenticity.

My Wishlist is a private collection of artworks which you liked while browsing the site. Which you should be able to even share with others. Once you login to the system, you can add the liked products to My Wishlist and the same can be accessible from My Account section.

If you have a valid coupon code, please use it while placing the order.

Please Contact Us

Please Contact Us

Artoreal takes all quality checks to ensure that the print is free of defects. However, there is always the possibility of very slight colour difference based on the inks and the printer used.


CORPORATE

Yes. We have plenty of photographs marked HDR. If the photograph that you have selected is HDR or available with the artist in high density, then we can print it even to the size of a few feet! Contact Us  and we will give you a quote and execute your order to your utmost satisfaction.

Sure we will be happy to take a bulk order for your selected photographs, Digital Art and Paintings, in any combination. Moreover, we can provide custom sizes for Photographs and Digital Art too. Contact Us with your requirement.
Contact Us with your requirement.

Buyer-Order Status

Once you have placed your order on Artoreal, and we have shipped your product, you will receive a mail with your shipment tracking number and a link to track the order.
This happened because the painter sold the painting just before your order had reached him/her. In some rare cases, this type of situation arises, and unfortunately it happened to you. The refund will take 3 to 5 working days to process, depending on your bank. Artoreal unfortunately has no influence on these timelines and refund processes. However, you can type the artist's name in the search bar and purchase other works by the artist; or you can look for more paintings in Artoreal by other artists. We assure you that you will find a better painting than the one you happened to miss.
We understand your excitement to see the final product beautifying your home wall and we take giant leaps in ensuring the quickest possible delivery time. We would take a maximum of 8 days to dispatch the product to you. But always trust us to happily surprise you by shipping the order well before that.
We currently do not deliver to addresses outside India. But yes, we would love to go global soon. Please Contact Us. We will keep you informed and see what we can do from our end to enable this shipment.

Buyer-Cancellations & Returns

Once placed successfully, your order processing will start, and you cannot cancel your order. This is because we would have initiated printing your chosen photograph or would have initiated the shipment from the artist for the painting. Cancelling your order after this process has started, would lead to us incurring a huge loss, from the logistics perspective and would deteriorate our trust with our artists/photographers.Hence, it would be tough for us to cancel your order. But when you finally see the artwork on your wall, we are sure you would not regret it.

Refer to our Return / Refund policies.

We accept return of product in case of incorrect shipment or damaged shipment. In either case, we request you to take photo of the product and submit a Dispute ticket from My Orders Section or Contact Us  stating the reason for return, within 5 days of order delivery. Kindly ensure that you pack the product in the similar way you had received.This is a help we request from you to ensure safety of the return shipment.

Payments

You can pay through online banking, credit, and debit cards, or UPI. The payments are processed via secure payment gateway. But there is no option of cash on delivery.
Apologies for any inconvenience caused by the dispute with your order. Once Artoreal accepts the dispute, the refund process will commence, typically taking 3 to 5 working days to complete, subject to your banks processing time. Please note that Artoreal does not have control over these timelines or the refund procedures of external agencies.

Contact Us

Please Contact Us